If you have found your basement or underground level flooded or wet, you may have a problem with the sump pump. If your sump pit is too full or the sump pump is making strange noises (whirring, clacking, grinding, etc.), you’ll want to call in a technician.
The pump has to be in good working order to provide the kind of results you need, because rain can come in quickly resulting in a broken pump, and then you’ll be faced with a basement full of water. If the pump loses power due to a burnt-out motor or damaged electrical components, then you need to call for repairs. If the pump has been used heavily and is bogged down by leaves and other debris, call to have it cleaned before it ends up breaking down when you need it.
Sump pumps are designed to last between 5 to 10 years, and any pump that is older than 10 years should be regularly serviced – or replaced. Sump pumps with tethered switches will last longer than those with vertical switches.